Let us handle your IT, while you focus on building your business.
Staying current with technology is crucial for companies to stay competitive in today’s global market. Applications need maintenance, infrastructure becomes outdated, processes are constantly changing, enhancements are needed, reports need to be written and IT personnel can turn over and challenging to replace. Many companies find they cannot effectively provide the necessary level of support with internal IT resources in a sustainable manner and find AVATA Managed Services an easy choice.
AVATA Managed Services keeps your Oracle solutions up and running, providing peace of mind so you can focus on your business. We offer end-to-end Managed Services that provides full support for all aspects of your VCP, ERP and Oracle Cloud Solutions. By monitoring critical components of your system, AVATA will reduce unplanned downtime and speed up problem resolution, improving the overall availability and performance of your system, making the most out of your investment.
Because every business is unique, AVATA’s Managed Services plan can be tailored to your specific needs and provided on premise or remote (onshore/offshore). Coverage is available during normal business hours and can be extended up to 24×7 as required.
For all of our Managed Services Clients, AVATA provides a Service Delivery Manager (SDM) who becomes a part of your team and serves as project manager for your Managed Services relationship. Your SDM comes to know your business inside and out, understands your needs and keeps things moving for your benefit. The SDM helps build rapport, credibility and, when needed, can help resolve complaints about service performance.